In light of some initiatives we’ve been engaged in for the past few months, I’d like to take the opportunity in this month’s musings to discuss the subject of Customer Service.
Some words that you may often hear in terms of IT services are “Maintenance” and “Support”. If you’re not in the business of delivering IT services, these words may be synonymous to you. In fact, they are not at all. When dealing with IT Service providers, it will benefit you to remove any ambiguity about “Maintenance” and “Support” in understanding what is being provided.
When discussing the use of Freemail in business, we often hear comments like, “It’s free and it works, so why pay for something else?” Well, here are a few very good reasons to spend $6-7 a month.
In last month’s news, I covered the Four Pillars for any Business, and why selecting the right tools as the foundation of your business…
Read more
One of the most common challenges facing any business today is differentiating itself in the digital world. It is virtually impossible to compete today without a visible digital presence.
What is Quality Assurance? Like saving money and delivering a sound product to your customer? Who wouldn’t! Quality Assurance testing assists companies in fulfilling…
Read more
Orphaned applications are unfortunately a fact of life. This is most especially true in the small business world. While it’s very easy to find an application developer to build you an application, it’s very hard to find one that can build the environment to support it and provide ongoing hosting and maintenance at a price you can afford.
How big of a deal is IT Security for SMBs? No business is too small. Small and mid-sized businesses are the number one targeted…
Read more
American University & HackerU has chosen CMHWorks as a recruitment partner to consider candidates who have completed their Cybersecurity Security Professional Program. With the…
Read more
Out-of-the-box Case Studies Go outside the format box The traditional case study format with four subsections isn’t written in stone. Shaking things up can…
Read more
