AI Coding Agents and Hallucinations: How Engineers Can Protect Their Clients

Architect reviewing blueprints

The biggest risk in AI isn’t hallucinated facts. It’s hallucinated certainty. When an agent says “I assert,” many experienced engineers hear: “I haven’t verified this.” That’s not an AI problem, it’s an accountability problem. Production systems don’t care what the model believes. They care what actually happened. The future of trustworthy AI won’t be built on better explanations. It will be built on better proof.

Realities of Agentic AI

If you have ever resorted to using “colorful” language to clarify to the AI solution what you wanted, you are definitely not alone.

2025 Preview – Small Business, AI and You

AI in 2025

In this last installment for 2024, we’ll summarize the biggest technology takeaway of the year and what is on the horizon for 2025 and beyond. As we all know, AI was the big focus for 2024 with every major service racing to leverage it. In fact, as 2024 closes, if you are not leveraging AI … Read more

Press # for Real Customer Service

Customer Service Console

There are basically two camps when it comes to providing any form of customer services – the camp that cares about every customer (like us), and the camp that only cares about numbers