CMHWorks tailored hosting solutions keep your systems humming at a price you can afford without compromise.

Technical Support

CMHWorks tailored hosting solutions keep your systems humming at a price you can afford without compromise.
Technical Support Logo

Technical Support

CMHWorks provides tailored Maintenance and Support services for your specific needs. You can choose from our 24/7, regular business hours or white label support options.

What is Technical Support?

At CMHWorks, we understand that every business has different needs and expectations for Technical Support and maintenance. That's why we offer a custom support plan that suits your specific requirements and budget. We offer a variety of types of support which includes: Technical Support, Customer Support/Help Desk and maintencne. We validate the support we provide via our reporting options. You can choose the frequency and format of the reports that we send you, so you can monitor the performance and outcomes of our services in real time.

Why Do I Need It?

Our white glove Technical Support, Customer Support/Help Desk and Maintenance offerings allow you to focus on building your business and introducing new products while we take care of your customer's support needs. We focus on serving your current customers while you focus on building your customer base.

What are the Benefits?

Our Technical Support, Customer Support/Help Desk and Maintenance options provide:

  • 100% US based in-house support team.
  • Support or maintenance hours are determined based on your business needs.
  • Tailored support plan to meet your specific requirements.
  • Monthly fixed cost rate so there are no budgetary surprises.
  • Customized reporting based on desired frequency of reports.

Technical Support Features

Highly qualified and Certified IT Professionals with broad expertise:

  • Ensure issues are resolved quickly.
  • Rapid response to issues affecting your service.
  • Unsurpassed ability to solve complex problems.
  • Reduced incident and problem resolution times.

We will tailor a fixed cost solution based on your support requirements so:

  • You only pay for the services you need because your hours of support are customized based on your needs
  • You get the level of service and quality your users deserve.
  • No Variable support costs.
  • Properly staffed support team.
  • Reduced Total Cost of Ownership.

We value each client and are committed to providing ongoing value to your business as your technology partner.

  • We’ll act on your behalf and become an integral part of your team.
  • Choose the type of support you need:
    • Technical Support
    • Customer Support/Help Desk
  • We’ll tailor a support and reporting plan that works for your team.

Related Offerings

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Solution Development

Our approach to custom solution development is simple: we listen to your business needs and build only what adds value to your business.

Explore Solution Development
Application Development Logo

Application Development

CMHWorks can help you build your custom app with our team of expert so you can expand your reach to sell more products and keep your users informed.

Explore Application Development


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