NEWS & EVENTS

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AI in 2025

2025 Preview – Small Business, AI and You

In this last installment for 2024, we’ll summarize the biggest technology takeaway of the year and what is on the...
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Customer Service Console

Press # for Real Customer Service

There are basically two camps when it comes to providing any form of customer services - the camp that cares...
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Workplace Safety PPE

A Safer, More Efficient Future for OSHA Reporting

Whether you’re dealing with a minor injury or a major accident, the Workplace Safety tool streamlines the process of incident...
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Border Wall

Endpoint Security is Border Security

While it’s common sense that any sovereign entity is only as secure as the borders of that entity, not all...
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The Beekeepers protecting the digital hive

We are the “BeeKeepers”

"Have you seen the Beekeeper on Amazon Prime starring Jason Statham?" This is the question our Marketing Manager, Madeline asked...
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Reliable Email: Your Reputation is Everything

How many times you have said or heard these words, “Didn't you get my email?” If email was reliable, the...
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Assume I Need it ASAP

An overview of managing client expectations, emphasizing the importance of avoiding phrases like "I'm busy" and assuming clients need things...
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Delivering Great Customer Service

In light of some initiatives we’ve been engaged in for the past few months, I’d like to take the opportunity...
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Maintenance vs. Support – The Down & Dirty

Some words that you may often hear in terms of IT services are “Maintenance” and “Support”. If you’re not in...
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Email Security

The Freemail Pitfalls

When discussing the use of Freemail in business, we often hear comments like, “It’s free and it works, so why...
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Upcoming Events

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