Assume I Need it ASAP
An overview of managing client expectations, emphasizing the importance of avoiding phrases like “I’m busy” and assuming clients need things ASAP.
Our Efforts to Combat COVID-19
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Delivering Great Customer Service
In light of some initiatives we’ve been engaged in for the past few months, I’d like to take the opportunity in this month’s musings to discuss the subject of Customer Service.
Maintenance vs. Support – The Down & Dirty
Some words that you may often hear in terms of IT services are “Maintenance” and “Support”. If you’re not in the business of delivering IT services, these words may be synonymous to you. In fact, they are not at all. When dealing with IT Service providers, it will benefit you to remove any ambiguity about “Maintenance” and “Support” in understanding what is being provided.
The Freemail Pitfalls
When discussing the use of Freemail in business, we often hear comments like, “It’s free and it works, so why pay for something else?” Well, here are a few very good reasons to spend $6-7 a month.
The Technology DIY Trap
In last month’s news, I covered the Four Pillars for any Business, and why selecting the right tools as the foundation of your business
Essential Tools for Today’s Business
One of the most common challenges facing any business today is differentiating itself in the digital world. It is virtually impossible to compete today without a visible digital presence.
CMHWorks provides all the services you need to maximize your productivity including solution development, digital security, hosting, support, maintenance, and intelligence services.
And best of all, we support what we build with a dedicated domestic support team ready to help. Click on the Services link to find out more.
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