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2025 Preview – Small Business, AI and You

December 16, 2024Mike Harvey

In this last installment for 2024, we’ll summarize the biggest technology takeaway of the year and what is on the...

Press # for Real Customer Service

November 19, 2024Mike Harvey

There are basically two camps when it comes to providing any form of customer services - the camp that cares...

A Safer, More Efficient Future for OSHA Reporting

November 19, 2024Mike Harvey

Whether you’re dealing with a minor injury or a major accident, the Workplace Safety tool streamlines the process of incident...

Endpoint Security is Border Security

October 9, 2024Mike Harvey

While it’s common sense that any sovereign entity is only as secure as the borders of that entity, not all...

The Beekeepers protecting the digital hive

We are the “BeeKeepers”

September 9, 2024Mike Harvey

"Have you seen the Beekeeper on Amazon Prime starring Jason Statham?" This is the question our Marketing Manager, Madeline asked...

Reliable Email: Your Reputation is Everything

August 2, 2024Mike Harvey

How many times you have said or heard these words, “Didn't you get my email?” If email was reliable, the...

Assume I Need it ASAP

June 29, 2024Mike Harvey

An overview of managing client expectations, emphasizing the importance of avoiding phrases like "I'm busy" and assuming clients need things...

Delivering Great Customer Service

June 7, 2024Mike Harvey

In light of some initiatives we’ve been engaged in for the past few months, I’d like to take the opportunity...

Maintenance vs. Support – The Down & Dirty

March 23, 2024Mike Harvey

Some words that you may often hear in terms of IT services are “Maintenance” and “Support”. If you’re not in...

The Freemail Pitfalls

March 21, 2024Mike Harvey

When discussing the use of Freemail in business, we often hear comments like, “It’s free and it works, so why...

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